Alright, alright, Ticketmaster will refund your tickets already. The sales and distribution platform and its parent company Live Nation have come under fire in recent weeks as would-be concert-goers sought refunds for over 18,000 events canceled or indefinitely postponed by the ongoing coronavirus pandemic. According to Billboard, Live Nation is reportedly finalizing a plan that will allow ticket-holders to received refunds or credit toward a future ticket to use when things (hopefully?) return to normal.
Starting May 1, per Billboard, ticket-holders will be alerted to their concert or showâs new date, then given 30 days to request a refund. If they donât seek a refund, their ticket will be valid for the event on its new date. If their event has been straight-up canceled, well, then their refund will be returned to them either way.
If thatâs not enough options for you, however, Live Nation has two other suggestions for those fans whose shows have been canceled: receive credit for a future ticket through their âRock When You Are Readyâ program, up to 150% of your initial ticketâs value, or donate the value of your refunded ticket to healthcare employees battling COVID-19 through the companyâs âHero Nationâ program. As for when weâll all actually be packed into a stadium again, singing along to Taylor Swiftâs âLover,â truly, only time will tell.
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